Collecting  and using personal data

Customer’s personal information is only requested for ordering, delivery or sending a newsletter. In order to complete the order, the following customer information is required: name, shipping address, telephone number, e-mail and location. We do not transfer personal information to third parties, except for the purpose of execution of the order (example: bank and transport company). We take all precautionary measures (including administrative, technical and physical measures) to protect the customer’s personal data. Access to data modification and processing is restricted and alowed only for authorized persons.

Linen Design is responsible processor for personal data and transfers necessary  personal data for the execution of payments to authorized person at the Maksekeskus AS.

Linen Design processes customer data to:

• perform contract with the client;

• protect your violated or disputed rights (example: transferring data to the court);

•  understand better customers expectations and thereby provide suitable and high quality services to customer.

• fulfill its obligations arising legal provisions (example: transfering data for investigation).

The protection of personal data is guaranteed by all legal security measures.

Client’s personal bank identifiers is secured by encrypted data communication with banks and e-shop has no access to this information. For more information, contact your home bank.

Storing collected personal data

By accepting with personal data  terms and conditions, then client gives promission to Linen Design for automated processing of customers personal data.  The customer can always withdraw his consent through our website or making a statement in a form that can be reproduced in writing. It is not possible to withdraw the application or consent backward.

We also use collected personal data to deliver costumers packages and fulfill our obligations to the customer.

Customer’s personal information is retained by Linen Design until the termination of the Loyal Customer Agreement. Data that is required to be retained for legislation (eg accounting data) shall be retained by Linen Design in accordance with legal requirements.

Protection and security of personal data

If a customer suspects that his or her personal information has been handled in a manner contrary to this privacy policy, or if there is a risk that his / her data has been leaked to strangers, give immediate notice. Only in this way can we minimize potential damage.

The Customer has the right to request the termination of the processing of his or her data, information on the use of the data and the transfer of data to himself or a third party in a public format. In order to avoid misuse of customer data and rights, applications may be submitted within 30 working days only in the form in which the applicant’s person is identifiable (digitally signed or personally signed by the representative).

The requirement to terminate the processing of data is treated as an application for termination of the customer contract.

All customers personal data during the use of e-shop visit and purchase is treated as confidential information. Encrypted data channel with banks  ensures security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Changes

When you use our website, you have read and accepted these policies and conditions. We reserve the right, if necessary, to change the general conditions for processing personal data by informing all loyal customers, but we will do our best to keep our personal data processing up to date and available to our customer on our website.

The responsible processor of the customer’s personal data is Linen Design OÜ. For any questions or concerns regarding privacy policy or data processing please contact

The Client has the right to address his or her data to the Data Protection Inspectorate. The Data Protection Inspectorate is a national authority that can also be consulted on personal data protection for consultation or assistance.